• Web Help Desk Tutorial

    A step by step guide through the process of submitting a WHD ticket for technology/network assistance. Make sure to include all important details and attempts to correct the issue in your ticket notes.

    https://sites.google.com/a/abss.k12.nc.us/tech/for-staff/web-help-desk-guide
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  • Accessing and Viewing Student Information in NCEdCloud

    The link below contains instructions for teachers to access and view student IAM information.  Please remember that each teacher can see his or her students' information. This is the login information needed for Canvas.

    https://ncedcloud.mcnc.org/teachers
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  • Clearing the Cache

    This is a great how to and walk's you step by step through clearing your browser's cache.  There are instructions for Chrome, Firefox, Internet Explorer, Safari, and Android.  Internet browser's store information on your computer's hard drive.  Occasionally clearing your browser's cache can eliminate some web page problems.  
    http://www.wikihow.com/Clear-Your-Browser's-Cache
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